Tips for New Hearing Aid Wearers

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When you get your first set, or even replacement hearing devices, there is often an acclimation period concerning your own voice. We teach our patients a simple program that makes that hollow, in-a-barrel, nasal-type sound to the wearer's own voice go away in about one week. It’s a simple program of 15 to 30 minutes per day, and the results are amazing!


* Read out loud for 15 minutes every day
* Wear hearing aids in different situations



* Be sure to be face to face when communicating
* Do not speak from another room or when doing something noisy (running water, etc.)

Online hearing survey

Quick 5-Question Hearing Survey

If you think you, or someone you know, may have hearing loss, start by taking this very simple five-question quiz and call us to schedule an appointment if needed.

Do you have a problem hearing over the telephone?


Frequently Asked Questions

Q. Do I really need to use two devices instead of starting with just one?

A. First, it is important to realize that 85% of all people that have a loss in both ears should be using two devices. If you have a loss in both ears and use only one device, you won’t be properly keeping the unaided ear stimulated. Multiple studies have shown that patients wearing only one hearing aid noticed decreased understanding in the unaided ear, and quite often the damage was permanent, even if they added a second aid later. The lack of stimulation of the unaided ear causes the brain to forget how to listen and use clues from the unaided ear.

The other 15% of patients that have a loss in both ears should not use bilateral amplification as it makes understanding more difficult in those cases.

Unfortunately, most hearing professionals whose test results Mr. Dingler has seen don't even test for the clarity level of using both ears as opposed to using just one ear.  The other issue regarding using just one hearing device is that the patient will likely lose directional hearing clues, will often sound unbalanced, and will have a harder time separating speech in a noisy environment. When the unaided ear is not properly stimulated over time the brain starts forgetting how to use speech clues. This can lead to much more difficulty hearing in noise, and may have a very negative, permanent loss of the ability to use both ears successfully.

Our Audioprosthologist, Denny Dingler, is a perfect example. Originally, he was fit with just one hearing aid. Years later, after he was in the industry, he was challenged to try a hearing aid on his unaided ear. He did and still does get some benefits from the previously unaided ear, but he has suffered a permanent loss of clarity in the unaided ear.


Q. It doesn't seem so bad of a loss; do I really need to get help now?

A. Surveys show that the average person waits 8 years after noticing a hearing loss before taking action and seeking a solution for the same. Perhaps the loss doesn't seem significant if people would just speak up and enunciate better. The problem is that the longer one waits to get help, the more the ears, and more importantly the brain, forget how to use the sounds that have been missing. It makes learning to use devices all the more difficult and makes the process take more time as the brain tries to relearn sound clues and how to properly use them. It's not unlike if you tied one arm up in sling for 6 months; when you take off the sling you will have to relearn how to use the muscles. Worst of all, that person has been building a wall around themselves for all those years until he or she is finally ready to seek help. Unfortunately, hearing loss is the world's worst kept secret; everybody but the one who is denying the loss knows it exists!


Q. I’ve heard of so many people that their hearing aids didn't work, and they just put them in a drawer. What if they don't help me?

A. The primary reason some patients find that hearing aids don't work, assuming the hearing healthcare professional is well trained and doing their best to help the patient, is because they simply fail to go back and let their provider know there is a problem. If you had chest pains and your doctor gave you pills to take to make it go away, and the pills didn't work, would you just put them in the drawer and say, "Oh well, they don't help me?" Of course not! You'd tell your doctor, and another approach would be initiated. The old adage is so true: your hearing healthcare professional can't fix what they don't know about. Communication is such an important key to success in a hearing aid fitting.

Another reason hearing aids may not work is a patient's refusal to take the professional advice of their provider. They may elect to use just one device instead of two, or they may chose a low priced, low technology device designed primarily for use in a quiet environment when in fact they live in an active, noisy environment. They may even have unrealistic expectations of what the hearing aids will be able to do to help them. That's why it’s so important to listen to what the hearing healthcare professional explains regarding what is and isn’t possible.

Finally, if all else fails, our office offers a “45-day 100% hearing satisfaction guaranteed, or it won't cost you a dime” program. If a solution is just not possible, and the patient is not satisfied during the 45 day adjustment period, the investment is refunded in full. We want to take all the risk off of the patient and make it as easy as possible to feel comfortable moving forward to getting better hearing and reconnecting with life!


Q. What kind of warranty do the hearing aids come with?

A. Our EarQ hearing aids come with the EarQ 4-Year Warranty. This assures the patient that for the first four years, any repairs needed due to parts or normal wear and tear are covered. That takes the risk away from you to give you confidence that ongoing costs for better hearing are controlled.


Q. How long do batteries last, and how much do they cost?

A. There are a number of factors that affect battery life, so each patient has to discover his or her own battery use rate. We help this with our special battery life calendar that fits easily over the checkbook register. Battery life is affected by how much power the patient needs for the hearing loss, how many hours a day the devices are worn, how much noise is in the patient’s everyday environments, and what the circuit drain of the hearing aids is.

The good news is that when patients get the PHHA program included with their new hearing devices, the hearing aid batteries are free as long as the patient is wearing those devices. This is our way of containing costs, but more importantly, when the patient comes in to get more free batteries, our staff is happy to clean and check the devices to make sure they are in good condition and appear to be working correctly. This gives the patients better service, and usually the folks at Professional Hearing Centers get a giant smile from the happy patients!


Q. Why do some hearing instruments cost more than others?

A. Hearing aids have evolved tremendously over the last decades, and they are more technologically sophisticated than ever before. Generally, the lower-cost devices are using older technology with fewer features and less flexibility to meet the patient's needs. Since we primarily use devices from the top five or six hearing aid companies, we tend to offer the very finest in technology, which are a little more of an investment than if the aids are manufactured by a mom and pop-type factory. We would rather explain a slightly higher cost one time than to have to apologize for poor quality devices forever. We do carry a number of economy solutions, but we feel that your better hearing is too important to not recommend the best solutions possible. One other reason some devices are so cheap is that there are those who will use a big flashy ad with a bait and switch price. While this is illegal in the state of Florida, it is done anyway. When a price seems too good to be true, it either really is too good to be true, or critical services and follow up are omitted. Sometimes bait and switch pricing is for the hearing aid only; when the patient goes in for the hearing evaluation, they find out that the price does not include the fitting and dispensing fees, which can add on hundreds of dollars to the advertised price.


Q. What new advancements in hearing aid technology is PHC offering?

A. One thing we are really excited by is the newest technologies offered by EarQ. We have long appreciated offering the only hearing aid brand with America's longest warranty, the Secure 4-Year Warranty. Also, with EarQ, we can offer our patients the most options, and the greatest amount of research, under one brand. These are a few of the options that allow us to give our patients the best hearing healthcare available.

While these are wonderful benefits, they do not stand alone without the newest technologies on the market backing them up! There are a number of exciting technology leaps, and devices are being developed that can offer documented proof of being able to help our patients enjoy 30% better understanding, reduce their listening effort by 20%, and are able to remember 20% more of their conversations!

What this means is that hearing clearly is better than ever before, not just based on the evidence found in the research labs, but more importantly to us, our patients are joyfully telling us how much better their new hearing help them hear, and understand. Our Audioprosthologist wears some of the newest hearing aids, and as bad as his hearing loss is, he sees a remarkable improvement in the ease of listening in noise!

There are also technologies that will send a phone call directly to the hearing aids, without requiring bulky converters around the neck. This is a real benefit as it allows the patient to hear the call in both ears, making it so much easier for them to understand difficult hearing situations while using the phone. There are also home phones, free to those who qualify to use them, that let the patient read what the caller said. It is a great way to ease communication difficulties while using the phone.

Lastly, our Audioprosthologist makes it a priority to attend educational meetings in an effort to stay on top of all of the changes occurring. Truly it is a great time for those with hearing challenges to discover new and exciting ways to reconnect their lives through better hearing.


Hearing Myths

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MYTH: Hearing aids block out background noise.

FACT: Patients often tell us that they’ve been told that hearing aids block out background noise. Unfortunately, an incorrect description of how hearing aids can help people hear better in noise can often confuse prospective patients or give them unrealistic expectations that cannot be met. While it’s true that higher technology hearing aids do improve how one can hear in noisy environments, they do so by not boosting certain sounds as much as the speech sounds in front of the listener. There are also noise management circuits that help keep sounds more comfortable to the wearer. The best tool to help people hear better in noise is the use of directional microphones, but even there one finds huge differences between different levels of directionality. This is a complex issue and one that we will be glad to sit down with you about to explain key differences and how they can help you hear and enjoy life more.

Revealing Information About Hearing Aids You Absolutely Need To Know

If your loved ones think you have a hearing loss, or you have noticed that you are struggling in conversations with your loved ones and friends, this report has valuable information that you need to know!


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211 S. Apopka Ave
Inverness, FL 34452

ph: (352) 726-4327

(352) 726-4327
211 S. Apopka Ave
Inverness, FL 34452
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