Even More Dirty Little Secrets of the Industry

Secret #3: "Free Servicing of Your Hearing Aids!"

 

This little secret is so often actually a play on words, and appears to be a very attractive offer. The thing to watch is that free servicing is cleaning your aids, drying them of moisture, or making minor adjustments. This servicing is almost always done in the local office - a hearing aid that needs a repair is usually sent out to the manufacturer. It is easy to see how the free service pitch can rapidly turn into a sales pitch for costly repairs, or even new hearing aids.

When I was in high school, I visited my father, who lived in another state. While visiting my dad, my hearing aid developed a small pinhole in the tubing that made the aid whistle. I stopped by a local hearing aid office to have the defective tubing removed and replaced with a new piece of earmold tubing. This was a common occurrence, and I, even as a teenager, knew exactly what was wrong. The salesman (note that I am not calling him a hearing healthcare professional) took my hearing aid into the back room, and was gone for a long time. When he came back out with a sad look on his face, I was informed that the aid was in dire need of an expensive overhaul, or even a replacement. It was full of a sizzling sound, and when I looked in the battery compartment, I saw moisture on the contacts.

This fellow had sprayed it with moisture to make it look like it desperately needed repairing. What the salesman did not know is that only a couple of weeks before going to visit my dad, I had the hearing aid overhauled as it needed some mild tuning up. Now this perfectly good hearing aid appeared to be on its last legs.

The final straw for me was when he started giving me a high-pressure sales pitch to get a new aid now! I got my hearing aid back, took it home and dried it with a hair dryer, and told my dad what had happened. Dad was rightfully furious, but the best part was yet to come. It turned out that my father was on the Board of Directors of Better Business type of company, and the short story is that the salesman was eventually run out of town!

The lesson in this is if you are ever in a hearing aid office and start to feel sales pressure, don't walk, RUN!! There should never be pressure of any sort when dealing with something as important as your better hearing. You should be treated professionally and courteously, and with your best interest in mind! For further information, please call 352-726-4327.

Read More in the Series:

Revealing Info About Hearing Aids


Have you noticed that you are struggling in conversations with your loved ones and friends, this report has valuable information that you need to know!

Dirty Secrets of the Industry


Discover some of the unethical practices we have seen while serving Citrus County residents with their hearing aid needs.

More Dirty Little Secrets of the Industry


Discover some of the unethical practices we have seen while serving Citrus County residents with their hearing aid needs.

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211 S. Apopka Ave
Inverness, FL 34452

ph: (352) 726-4327

(352) 726-4327
211 S. Apopka Ave
Inverness, FL 34452
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